TERMS & CONDITIONS
CUSTOMER CARE
Customer Terms and Conditions for Plant and Machinery Repairs
​
Welcome to CRS Plant & Agri Engineering ("us", "we", or "our"). Please read these terms and conditions carefully before using our website (the "Service").
​
1. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these terms and conditions. If you disagree with any part of the terms, you may not access the Service.
​
2. Services
Our website provides information about plant and machinery repairs for construction and agriculture. The services we offer are subject to the terms and conditions outlined herein.
​
3. Customer Responsibilities
Customers are responsible for providing accurate and complete information about their plant and machinery. Any inaccuracies may affect the quality of our service.
​
4. Quotes and Estimates
All quotes and estimates provided are based on the information provided by the customer. The final cost may vary based on the actual assessment of the machinery upon inspection.
​
5. Booking and Scheduling
Customers are required to book services in advance. We will make reasonable efforts to adhere to the agreed-upon schedule but cannot guarantee specific timelines due to unforeseen circumstances.
​
6. Payment
Payment terms will be communicated during the booking process. Failure to make payments within the specified timeframe may result in service delays or additional charges.
​
7. Cancellation and Rescheduling
Customers must provide sufficient notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee.
​
8. Warranty
We warrant our repair services for a specific period. Details of the warranty terms will be provided with the service agreement.
​
9. Limitation of Liability
Our liability is limited to the cost of the services provided. We are not responsible for any consequential damages or losses.
​
10. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of United Kingdom.
​
Contact Us
If you have any questions about these terms and conditions, please contact us at Contact
SAFETY POLICY
At CRS Plant & Agri Engineering, the safety of our employees, clients, and the environments in which we operate is our top priority. We are committed to providing on-site plant and agricultural machinery repairs while maintaining the highest standards of safety.
To achieve this commitment, we adhere to the following safety principles:
​
Employee Training and Competence:
All employees are thoroughly trained and competent in the use of tools and equipment required for on-site repairs.
Ongoing training programs ensure that our team stays updated on the latest safety practices and industry standards.
Risk Assessment:
Prior to commencing any on-site repair work, a comprehensive risk assessment is conducted to identify and mitigate potential hazards.
Emergency response plans are in place for various scenarios, and employees are familiarized with these procedures.
Protective Equipment:
Appropriate personal protective equipment (PPE) is provided to all employees and is mandatory during on-site repair activities.
Regular checks and replacements ensure that PPE is in good condition.
Equipment Maintenance:
All tools and machinery used during repairs are regularly inspected and maintained to ensure they meet safety standards.
Faulty equipment is promptly repaired or replaced.
Environmental Considerations:
We are committed to minimizing the environmental impact of our operations.
Proper disposal procedures for waste materials, such as lubricants and parts, are strictly followed.
Communication and Coordination:
Clear communication channels are established between team members and with clients to ensure everyone is aware of safety protocols.
Coordination with clients and site managers helps identify and address specific site-related safety concerns.
Compliance with Regulations:
We adhere to all relevant health and safety regulations and standards applicable to on-site plant and agricultural machinery repairs.
Continuous Improvement:
We actively seek feedback from employees and clients to identify areas for improvement in our safety practices.
Regular reviews of our safety policy and procedures are conducted to incorporate lessons learned and industry best practices.
Responsibility:
Every employee is responsible for their safety and the safety of those around them. Management is committed to providing the necessary resources and support to ensure the successful implementation of this safety policy.
By following these principles, we aim to create a secure working environment and deliver on-site plant and agricultural machinery repairs with the utmost safety and professionalism.
​
For any safety-related concerns or suggestions, please contact Cavan Simpkins at CRS Plant & Agri Engineering